Terms & Conditions

Terms and Conditions

The following are the terms and conditions under which you agree to access material on this website and may also vary depending on circumstance:

While every effort has been made to ensure that the information presented on this website is up to date and accurate, Thompson Educational Publishing, Inc. makes no warranties or representations concerning the accuracy or suitability of the information for any purpose.

This website and its contents are protected by the provisions of the Copyright Act and all other applicable intellectual property laws. All rights are reserved by Thompson Educational Publishing. Any copying, reproduction, modification, publishing, transmission, distribution or other use of this content, without the prior written consent of Thompson Educational Publishing, is strictly prohibited.

Thompson Educational Publishing, its directors, officers, employees, and representatives will not be liable for damages arising out of the use of this website. This applies to all damages of any kind, including direct, indirect, compensatory, incidental, special, consequential, loss of data, profit or income, loss of or damage to property, and third-party claims.

The prices and availability of products announced on this website are subject to change without notice. Shipping costs may also vary depending on circumstance. Where there is a discrepancy from announced prices or shipping rates, you will be notified ahead of time and given the opportunity to cancel your purchase.

A registered account is required to make purchases via the website. As part of the registration process, some personal information must be provided, the use of which will be governed by Thompson Educational Publishing’s Privacy Policy. Information collected from users through any registration or purchasing process on this website is used solely for internal business purposes and to fulfil the purchase.

The user agrees that all matters relating to access to, or use of, the website, or linked websites, shall be governed by the laws of the Province of Ontario.

Privacy Policy

Last Updated: September 14, 2015

Thompson Educational Publishing is committed to respecting your privacy and protecting your personal information whether you are browsing for information or conducting business with us electronically. You can be confident that Thompson Educational Publishing takes all necessary measures to keep any personal information you send to us private and secure.

This Privacy Policy discloses the privacy practices for www.thompsonbooks.com.

If, at any time, you feel that we are not abiding by this posted Privacy Policy, please contact one of our Customer Sales Representatives (Monday to Friday, 9am – 5pm) at the following toll free number: 1-877-366-2763, or our Privacy Officer at admin@thompsonbooks.com.

Information Collection and Use Thompson Educational Publishing is the sole owner of the information collected on this site. We will not sell, share, or rent the information collected through the website to others in ways different from what is disclosed in this statement. Thompson Educational Publishing collects information from our users at several different points on our website.

Your Consent to Use of Your Information You have the choice of whether or not to give us your personal information. Your consent may be given expressly or implied, depending on the circumstances. Providing your personal information, whether in person, by telephone, or on-line, constitutes your consent to the collection, use and disclosure of such personal information by us in accordance with this Privacy Policy and with our statements provided to you at the time you provide information to us. The supply of products or services will not be conditional upon your consent to the collection, use, or disclosure of your personal information beyond that required to fulfill legitimate purposes.

At any time, subject to legal restrictions, you may withdraw, verify or change your consent to our use of your personal information, or request us to delete it from our files.

Online Orders When you order resources on our website, we will request your name, street address, email address and credit card information. We use this information to complete your purchases and to support your use of the www.thompsonbooks.com website. This information may also be used for mailing information on future Thompson Educational Publishing promotions or catalogues. This information may be disclosed to our staff and/or any third parties involved in the completion of your transaction and the delivery of your order. If at any time, you wish to be taken off the Thompson Educational Publishing mailing or emailing list, please send an email to unsubscribe@thompsonbooks.com requesting removal or follow the link included in the email sent to you.

Request for Examination Copy When you request an examination copy for one of our resources, we will ask you for your name, street address, email address, and detailed course information. We use this information to complete your request and to support your use of the www.thompsonbooks.com website. This information may also be used for mailing you information on future Thompson Educational Publishing promotions or catalogues. This information may be disclosed to our staff involved in the completion of your request. If at any time, you wish to be taken off the Thompson Educational Publishing mailing or emailing list, please email us at unsubscribe@thompsonbooks.com to send us an email requesting removal or follow the link included in the email sent to you.

Other Uses of Non-Identifying Information We may use non-identifying and aggregate information derived from your personal information to better understand our customers’ purchase and product/service preferences, through statistical analyses and studies.

Cookies Cookies are small information/identification text only files that websites post on your computer to facilitate tracking and processing. They contain information that is obtained by means such as online forms. As with all other matters regarding information, Thompson Educational Publishing ensures that no sensitive information is ever embedded in cookies and in most cases the cookie file is eliminated once you have ended your web session.

Pixel Tags We may use "pixel tags", which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.

Removal of Your Information When your personal information is no longer required to fulfill the purpose for which it was collected, it will be destroyed, erased, or made anonymous, provided there are no legal requirements for its continued retention. Our systematic practices for information and records retention and destruction apply to personal information.

How You Can Access or Correct Your Information We are committed to ensuring that the personal information we hold for each individual is accurate, up-to-date and complete. You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal or contractual restrictions and reasonable notice. To access your personal information, please contact us by phone or e-mail at the numbers and address provided above. Please be sure to specify what information requires updating or removal. Please note that requests for access to your personal information may be refused to the extent permitted or required by law.

Your Consent to this Policy By using the www.thompsonbooks.com web site, you agree to this Privacy Policy. We may change our Privacy Policy by posting a new version of the policy on this page, and it is your responsibility to review frequently.